Yes, our grooming range is hypoallergenic and free from irritants like silicone and parabens, making them ideal for animals with sensitive skin.
Our grooming range is pH balanced, hypoallergenic, and manufactured in human-grade ISO certified facilities, making them safe and suitable for horses and many other animals. We do have a range of grooming products designed specifically for dogs which you can check out at our sister brand, Mipuchi.
Our commitment to the environment is reflected in a few ways – our concentrated formulas mean less plastic and more carbon-friendly freighting, we use recyclable packaging, are working to enable customers to offset their carbon footprint for freight, and we’re getting dirt under our fingernails each month planting trees in Wellington’s home of all things equestrian – Ohariu Valley. We also ensure our products use sustainably produced local ingredients such as Manuka honey and Harakeke and our products are all cruelty-free. Check here for more.
Love your MiEqui products or get your money back! If you’re not satisfied with your purchase, we’re here to help. Whether you need a replacement, exchange, or full refund, we’ve got you covered. Just make sure to keep your proof of purchase handy.
Send back your product with proof of purchase and what you’d like us to do to sort it for you and we’ll do the rest.
Attn to:
Returns & Refunds
MiEqui New Zealand
23 Charles Crescent
Beerescourt
Hamilton 3200
NEW ZEALAND
One way we support animal welfare is through our sponsorship of the Kaimanawa Heritage Horses Trust, reflecting our commitment to the welfare and well-being of horses in New Zealand.
Shipping Details
All orders are shipped from our warehouse in Hamilton, New Zealand. We strive to dispatch all orders within 2 business days, unless we notify you otherwise. Please note that NZ public holidays may affect delivery timeframes.
COVID-19 Order Processing Time
Due to COVID-19 safety precautions, shipping may take up to five (5) extra business days. We appreciate your patience and assure you that we’re processing orders within our usual timeframe. You’ll receive a tracking link for your package as soon as it’s dispatched.
Orders Shipping Within New Zealand
We use reliable shipping options, including NZ Post & Courier Post, for all New Zealand orders. Shipping costs are based on weight and address. Expect delivery within 5 business days.
We are working with a local (NZ) carbon tech company to allow customers to offset the carbon footprint associated with the freight of their purchases. Customers will be able to add a small contribution to their payment at checkout, much in the same way passengers can do on many airlines now. Details will be provided as we finalise this programme, ensuring a more sustainable shopping experience. Please register as a MiEqui VIG to receive updates on progress!
If you have received faulty or damaged product, our returns and refunds policy applies!
Whether you need a replacement, exchange, or full refund, we’ve got you covered. Just make sure to keep your proof of purchase handy.
Send back your damaged or faulty product with proof of purchase and what you’d like us to do to sort it for you and we’ll do the rest.
Attn to:
Returns & Refunds
MiEqui New Zealand
23 Charles Crescent
Beerescourt
Hamilton 3200
NEW ZEALAND
Harakeke (New Zealand flax) is like a supercharged version of Aloe Vera, boasting three times the moisturising power of Aloe Vera and olive oil. This plant is native to New Zealand, grows abundantly and sustainably. It is soothing and anti-inflammatory. Flax serves as a natural emulsifier, improving the effectiveness of MiEqui shampoos. It’s rich in linoleic acid, which supports cell regulation and is loaded with natural polysaccharides such as D-xylose and D-glucuronic acid, highly beneficial for hydrating the skin. Māori long used flax to address health issues and sweeten food. They wove leaves for splints, applied leaf pulp on wounds, and treated boils and ulcers with crushed harakeke roots, which also aided digestion and expelled parasites. Flax sap, known for its clotting, antiseptic, and anaesthetic qualities, helped heal wounds and relieve ailments.
Our products are crafted with the well-being of animals in mind, incorporating natural ingredients like Manuka Honey and Harakeke which are only found in New Zealand.
Employing human-grade ISO certified manufacturing facilities guarantees that our products adhere to the highest standards of quality and safety, reflecting the care and respect we hold for your animals.
New Zealand Manuka Honey has strong antibacterial, antioxidant, and anti-inflammatory effects. It’s rich in distinctive compounds like methylglyoxal, leptosperin, and dihydroxyacetone, key to its healing benefits. We’ve incorporated New Zealand Manuka Honey into the entire MiEqui range of shampoos to deliver the following benefits:
There are multiple independent resources for anyone interested in knowing more, and here are two for starters:
